Privacy Policy APPUPNEXT

Seller Policy

Effective Date: January 01, 2024
Last Updated: October 13, 2026

1. Introduction

Welcome to APPUPNEXT Seller Platform.

This Seller Policy establishes the terms, rules, and responsibilities applicable to individuals, businesses, developers, vendors, and other authorized sellers who list, promote, or sell products and services through an APPUPNEXT-operated marketplace or seller platform.

APPUPNEXT provides technology solutions, website themes and templates, digital products, software, e-commerce solutions, and related IT business services to customers worldwide.

By registering as a seller, listing a product, accepting an order, or using seller-related features, you agree to comply with this Seller Policy, the APPUPNEXT Terms & Conditions, applicable platform policies, and relevant laws.

2. Scope of This Policy

This policy applies to sellers who offer eligible products or services through an APPUPNEXT platform, including:

Website themes and templates.
Digital products and downloadable assets.
Software, scripts, and applications.
Website development services.
E-commerce solutions.
Design and development services.
Other products or services expressly permitted by APPUPNEXT.

Additional terms may apply to particular seller categories, product types, licensing arrangements, or commercial partnerships.

3. Seller Eligibility

To register and operate as a seller, an applicant must:

Provide accurate and complete registration information.
Have the legal capacity and authority required to enter into applicable agreements.
Provide valid contact information.
Supply business or identity verification information when reasonably required.
Comply with applicable laws and regulations.
Accept the applicable seller and platform terms.
Maintain any required licenses, registrations, or permissions for the products or services offered.

APPUPNEXT may review seller applications and request additional information before approving access to seller features.

Seller registration or approval does not guarantee continuous access to the platform or acceptance of every product listing.

4. Seller Account Registration

Sellers must provide accurate information during registration and keep their account details up to date.

Depending on the platform requirements, registration information may include:

Full name or registered business name.
Email address and contact number.
Business address, where required.
Seller profile and business description.
Payment or payout information.
Tax or verification information, where applicable.
Supporting documents reasonably required for compliance.

Sellers are responsible for maintaining the confidentiality of their login credentials and securing their accounts.

Accounts must not be transferred, sold, or shared in a manner that violates APPUPNEXT rules or applicable law.

5. Seller Verification and Approval

APPUPNEXT may verify seller information, business details, ownership claims, product rights, and payout information.

Verification may be required before a seller can publish listings, receive orders, withdraw earnings, or access specific platform features.

Sellers must cooperate with reasonable verification requests.

APPUPNEXT may delay approval, restrict seller features, or suspend an account if required information is missing, inaccurate, inconsistent, or reasonably suspected to be fraudulent.

6. Product Listing Requirements

Sellers must ensure that every product or service listing is accurate, complete, and not misleading.

Listings should clearly describe:

Product or service name.
Features and specifications.
Price and any applicable charges.
Supported technologies and compatibility requirements.
License terms and usage restrictions.
Included files, features, or deliverables.
Delivery method and estimated timeline.
Support or maintenance arrangements, where included.
Relevant limitations or dependencies.

Sellers must not advertise features, guarantees, certifications, or benefits that they cannot substantiate.

APPUPNEXT may review, reject, remove, or request changes to listings that do not comply with this policy.

7. Product Ownership and Intellectual Property

Sellers must own, control, or have sufficient legal authorization to sell every product or service they list.

Sellers must not upload, distribute, or sell materials that unlawfully infringe another person's copyright, trademark, patent, trade secret, privacy rights, or other protected rights.

Sellers are responsible for obtaining necessary permissions for third-party libraries, fonts, images, code, software components, and other included assets.

By submitting a listing, sellers grant APPUPNEXT only the permissions reasonably necessary to host, display, promote, distribute, and process that listing through the platform, subject to the applicable seller agreement.

This provision does not transfer ownership of a seller's intellectual property to APPUPNEXT.

8. Prohibited Products and Services

Sellers must not list or sell products or services that are illegal, fraudulent, deceptive, malicious, or prohibited by APPUPNEXT.

Prohibited listings include, but are not limited to:

Stolen, pirated, counterfeit, or unlawfully copied products.
Malware, credential theft tools, or malicious software.
Unauthorized access tools or services intended for unlawful activity.
Products that infringe third-party intellectual property rights.
Fraudulent services, deceptive offers, or false claims.
Products or services prohibited by applicable law.
Content or services that violate APPUPNEXT's published platform rules.
Products or services that APPUPNEXT expressly excludes from its marketplace.

APPUPNEXT may remove prohibited listings and take appropriate action against the responsible seller.

9. Pricing and Product Information

Sellers are responsible for setting accurate prices and maintaining correct product information.

Prices and applicable charges must be clearly disclosed before a customer completes a purchase.

Sellers must not manipulate prices, publish intentionally misleading discounts, impose undisclosed charges, or make false claims about product value.

Any price changes must be reflected in the relevant listing and must comply with existing order commitments and applicable law.

Where APPUPNEXT controls pricing or provides a specific commercial arrangement, the relevant written agreement will apply.

10. Order Management

Sellers must monitor their seller dashboard and respond to orders within the applicable platform requirements.

Seller responsibilities may include:

Reviewing incoming orders.
Confirming order details.
Providing the purchased product or service.
Delivering files or access credentials through authorized channels.
Meeting agreed delivery timelines.
Updating order status accurately.
Communicating material delays.
Keeping relevant order records.

Sellers must not falsely mark an order as completed or delivered.

If an order cannot be fulfilled, the seller must promptly notify APPUPNEXT and the customer through the appropriate channel.

11. Digital Product Delivery

Digital products must be delivered in the format, scope, and manner described in the listing.

Sellers must ensure that the supplied files are complete, accessible, and reasonably consistent with the advertised specifications.

Where relevant, sellers should provide installation instructions, license information, compatibility details, and other documentation included in the listing.

Sellers must not deliver unauthorized, corrupted, malicious, or materially different files.

Access credentials and download links must be handled securely and shared only with authorized recipients.

12. Service Delivery and Project Responsibilities

Sellers providing website development, software development, design, customization, or other professional services must perform the agreed work in accordance with the confirmed scope.

Sellers should clearly communicate:

Project deliverables.
Required customer information.
Estimated delivery timeline.
Included revisions or support, if applicable.
Technical requirements and dependencies.
Additional charges, where applicable.

Any significant changes to the scope, price, or delivery timeline must be communicated and approved as required by the applicable agreement.

Sellers must not claim that work has been completed when material agreed deliverables remain outstanding.

13. Seller Communication and Customer Support

Sellers must communicate professionally, honestly, and respectfully with customers.

Sellers should respond to reasonable customer inquiries, explain product requirements, and assist with eligible delivery or technical issues within their agreed service scope.

Sellers must not harass customers, send misleading messages, misuse customer contact information, or attempt to move transactions outside the platform in violation of applicable platform rules.

Customer communications must comply with privacy requirements and any applicable APPUPNEXT communication guidelines.

14. Commission and Platform Fees

APPUPNEXT may charge sellers a commission, transaction fee, subscription fee, listing fee, or other platform-related charge where such fees are applicable.

The relevant rate, calculation method, deductions, and payment conditions will be communicated through the seller dashboard, applicable commercial terms, or a written agreement.

Unless otherwise agreed, sellers are responsible for reviewing the applicable fee structure before accepting orders.

APPUPNEXT will not treat an undisclosed fee as automatically authorized merely because a seller uses the platform.

Any changes to applicable fees will be communicated in accordance with the relevant seller agreement and law.

15. Seller Earnings and Payouts

Seller earnings and payouts are subject to order verification, applicable platform fees, refund adjustments, payment provider requirements, and any necessary fraud or compliance checks.

Sellers must provide accurate payout information and complete any required verification.

Payout timing and eligibility will be determined by the applicable seller agreement or platform payout terms.

APPUPNEXT may temporarily hold or review a disputed transaction where reasonably necessary to investigate fraud, a customer complaint, a refund request, or a payment discrepancy, subject to applicable law and contractual obligations.

Any undisputed amount will be handled according to the applicable payout terms.

16. Refunds, Returns, and Cancellations

Sellers must comply with the applicable APPUPNEXT Refund Policy, Return Policy, Cancellation Policy, and any product-specific terms.

When a customer submits a complaint, cancellation request, return request, or refund request, sellers must cooperate with APPUPNEXT in reviewing the matter.

Sellers may be required to provide relevant order details, delivery records, communications, and other supporting information.

Refund responsibility, payment adjustments, and any seller-related deductions will be determined according to the applicable seller agreement, transaction terms, platform policies, and law.

Sellers must not misrepresent a customer's legal rights or refuse a remedy that is required by applicable law.

17. Customer Data and Privacy

Sellers may receive limited customer information necessary to fulfill orders.

Sellers must:

Use customer information only for authorized order-related purposes.
Protect customer data against unauthorized access.
Avoid collecting unnecessary personal information.
Not sell, rent, or misuse customer information.
Not disclose customer data without a lawful basis.
Delete or securely retain information according to applicable requirements.
Comply with applicable privacy and data protection laws.

Customer information must not be used for unsolicited marketing or unrelated purposes unless the seller has an appropriate legal basis and all required permissions.

Sellers must promptly notify APPUPNEXT when they become aware of a significant security incident involving customer data obtained through the platform, subject to applicable reporting requirements.

18. Seller Taxes and Legal Compliance

Sellers are responsible for understanding and meeting their applicable tax, business registration, licensing, invoicing, and reporting obligations.

Depending on the seller's location and transaction, obligations may include income taxes, VAT, sales taxes, withholding requirements, or other applicable charges.

APPUPNEXT may request tax or business information where reasonably necessary to meet legal, payment, or compliance obligations.

Nothing in this policy constitutes individualized tax or legal advice.

19. Seller Conduct

Sellers must conduct their business honestly and professionally.

Sellers must not:

Create fraudulent orders or fake transactions.
Manipulate ratings, reviews, or sales records.
Submit false verification documents.
Impersonate another person or business.
Circumvent applicable platform fees or controls.
Misuse platform features or customer information.
Engage in harassment, threats, or deceptive practices.
Attempt to interfere with the security or operation of APPUPNEXT systems.

Violations may result in listing removal, account restrictions, suspension, termination, or other action permitted by the applicable agreement and law.

20. Reviews, Ratings, and Customer Feedback

Sellers must not fabricate reviews, purchase fake ratings, pressure customers into misleading feedback, or manipulate the review system.

Customers must be allowed to provide honest feedback in accordance with the platform's rules.

APPUPNEXT may review or remove feedback that violates applicable policies or law, subject to the platform's review procedures.

A seller may respond professionally to customer feedback but must not disclose confidential customer information in a public response.

21. Marketing and Promotions

Sellers may promote eligible products and services through authorized platform features.

Promotional content must be accurate, lawful, and consistent with the listed product or service.

Sellers must not:

Publish false discounts or fabricated claims.
Use unauthorized APPUPNEXT branding.
Imply an endorsement that has not been granted.
Send spam or unauthorized promotional messages.
Mislead customers about product availability or delivery.
Use third-party intellectual property without appropriate authorization.

Any seller participation in APPUPNEXT campaigns or promotional programs may be subject to additional terms.

22. Confidentiality and Security

Sellers may receive confidential business information, technical documentation, or customer materials while using the platform.

Sellers must protect such information and use it only for authorized purposes.

Sellers must not attempt unauthorized access to APPUPNEXT systems, reverse engineer protected platform components where prohibited by law, or disclose confidential information without authorization.

Any separate non-disclosure agreement or written security agreement will apply within its stated scope.

23. Seller Account Suspension or Termination

APPUPNEXT may restrict, suspend, or terminate a seller account or remove listings where reasonably necessary due to:

Material violations of this policy.
Fraud or suspected unauthorized activity.
Intellectual property infringement.
Repeated failure to fulfill orders.
Misleading or prohibited product listings.
Serious customer complaints supported by relevant evidence.
Security or privacy violations.
Failure to complete required verification.
Legal or regulatory requirements.

Where appropriate and permitted, APPUPNEXT may provide notice and an opportunity to address the issue before taking action.

The treatment of outstanding orders, pending payouts, refunds, and account data following suspension or termination will be governed by the seller agreement, applicable platform policies, and law.

24. Seller Disputes and Appeals

Sellers may contact APPUPNEXT to request a review of a seller-related decision, including listing removal, account restriction, or a transaction dispute.

The seller should provide the relevant order number, account information, explanation, and supporting evidence.

APPUPNEXT will review the available information and communicate the outcome through an appropriate channel.

The availability and scope of an appeal will depend on the applicable platform procedures and law.

25. Limitation of Responsibility

APPUPNEXT provides the platform and related services according to the applicable agreement.

Unless expressly agreed otherwise, APPUPNEXT does not become the creator or owner of every third-party product listed by a seller.

Sellers remain responsible for the accuracy, legality, quality, licensing, and fulfillment of their own listings, subject to applicable law and their agreements with APPUPNEXT and customers.

Nothing in this section excludes or limits responsibilities that APPUPNEXT cannot legally exclude or limit.

26. Policy Updates

APPUPNEXT may update this Seller Policy to reflect changes in its platform, seller services, commercial arrangements, security requirements, or legal obligations.

The latest version will be published on the APPUPNEXT website or communicated through an appropriate seller channel.

Changes to existing seller agreements or confirmed transactions will be handled according to the applicable agreement and law.

27. Related Policies

Sellers should review this policy together with the relevant APPUPNEXT policies, including:

Terms & Conditions.
Privacy Policy.
Payment Policy.
Refund Policy.
Return Policy.
Cancellation Policy.
Delivery Policy.
Shipping Policy.
Software License Policy.
Developer Policy, where applicable.

Sellers must comply with all applicable policies relevant to their products, services, and platform activities.

28. Contact Information

For seller registration, listing approval, order management, payout questions, or policy-related concerns, please contact APPUPNEXT.

Company: APPUPNEXT
Website: https://appupnext.com/
General Inquiries: contact@appupnext.com
Technical Support: support@appupnext.com
Official Payment Page: https://appupnext.com/apn-payment-link
Office Address: Smart Tower, 220/5 Begum Rokeya Avenue, Taltola, Dhaka-1219, Bangladesh (4th Floor)

Please include your seller account information and relevant order or transaction reference when contacting our team.

29. Final Statement

This Seller Policy establishes the general requirements for sellers who use APPUPNEXT-operated seller platforms.

Additional requirements may apply under a separate seller agreement, commercial partnership, product license, or platform-specific arrangement.

Where this policy conflicts with mandatory applicable law, the relevant legal requirements will prevail.

By registering as a seller, listing products, accepting orders, or using seller-related features, you acknowledge that you have had the opportunity to review this policy and agree to comply with its applicable provisions.